Your Views
The practice and our staff are here to provide patients with the best possible care.
Your views and feedback help us understand how the services we deliver are received. We want to hear about your experience as patients – both what we’re doing well and what you would like to see us change.
Here are three ways you can share your thoughts with us.
The NHS Friends and Family Test
The NHS Friends and Family Test is a simple, anonymous way for patients to give feedback after receiving care or treatment.
It’s used across the NHS to help understand if patients are happy with the services we provide or where improvement is needed.
Leave a Review
All GP practices are listed on the NHS website with information, contact details and opening times.
Patients can also leave ratings and reviews of their experience of the practice.
Patient Involvement/Patient Forum
The practice welcomes and encourages feedback from patients on the services it offers. We currently have approximately 100 patients on our forum, and we meet quarterly to discuss practice issues, and in particular, to look at the results of our patient satisfaction survey.
If you are interested in being involved, please ask for a form at reception. Please note you can be what we call a “virtual member” of the forum where you do not need to attend meetings.
