A very warm welcome to Roseworth Surgery!
PLEASE NOTE WHEN BOOKING AN APPOINTMENT ONLINE THAT ALL GP APPOINTMENTS WILL BE BY TELEPHONE NOT FACE TO FACE. THE GP WILL TRY AND CALL YOU AT THE TIME OF YOUR ALLOCATED SLOT PLEASE DO NOT COME TO THE SURGERY!!
Click here for SystmOne Online for booking/cancelling appointment, (not currently available) ordering repeat medication, viewing your records & blood results
Please DO NOT ATTEND THE SURGERY if you have any of the following symtoms:-
- a temperature of more than 37.8C (100F)
- OR, a new and persistent cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hrs (if you usually have a cough, it may be worse than usual)
- OR, anosmia - this is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked.
Please use this link to check your sympoms and further advice.
MANDATORY FACE COVERINGS - If you are asked to attend the surgery, you will be requested to wear a face coverings. This is to keep you and everyone around you safe. We apprecaite your co-operation so we can continue to offer you any treatment that you require.
COVID-19 VACCINATIONS UPDATE APRIL 2021
A city-wide vaccination programme is being coordinated centrally and people will be contacted by us when they are eligible. Please can we ask you do not contact the surgery to ask when you will be receving the vaccine as the volume of calls we are receiving about the vaccine is putting our practice staff under a lot of pressure. This is preventing us from dealing with other patient requests as efficiently. Please be patient – there is a process to make sure those who are at highest risk receive the vaccine as soon as possible,
what age group are being invited in now
Age group 40-45
How will i be contacted
The Practice is not inviting patients in for the first jab we are only booking in second jabs, however there is a separate national system inviting patients to book an appointment at mass vaccination sites such as the Centre For Life.
How are we prioritising patients?
We are following national guidance to offer people at highest risk of illness and death a vaccine before we offer appointments to people at lower risk. This will save the most lives and it is the best way to reduce the number of serious cases.
I need a second dose but I haven’t been given an appointment yet.
The latest evidence suggests the first dose of the Covid-19 vaccine provides protection for most people for up to three months.Getting both doses remains important so we would urge people to return for it at the right time which will be between 10 and 12 weeks from the first dose.
NGPS are notifying the surgery just prior to the 11th week after your first dose to allocate us with appointments for a vaccine. Please do not contact the practice asking to book a second appointment. You will be contacted by the practice directly when the time is right.
COVID-19 vaccination: guide for older adults - GOV.UK (www.gov.uk).
COVID 19 vaccu=ination & blood clotting information - https://newcastlegatesheadccg.nhs.uk/wp-content/uploads/sites/12/2021/04/PHE_COVID-19_AZ_Vaccination_guide.pdf
Information for pregnant ladies - https://www.england.nhs.uk/south/wp-content/uploads/sites/6/2021/04/phe-11920-covid-19-v4-vaccination-pregnancy-08b.pdf
Covid Vaccine Fraud Guide
Covid Vaccine Fraud Poster
COVID-19: Be the difference. Donated blood plasma from people who have recovered could save lives.
Search donate plasma. Or visit nhsbt.nhs.uk”
Anyone who has had coronavirus or the symptoms can offer to donate at a donor centre by calling 0300 123 23 23 or completing the online form at www.nhsbt.nhs.uk
PLEASE NOTE SINCE COVID WE ARE DOING THINGS DIFFERENTLY , ALL GP APPOINTMENTS WILL BE BY TELEPHONE NOT FACE TO FACE . THE GP WILL CALL YOU AT THE TIME OF YOUR ALLOCATED SLOT PLEASE DO NOT COME TO THE SURGERY, THEY MAY ASK FOR YOU TO SEND A PHOTO OF YOUR PROBLEM OR INVITE YOU IN FOR AN EXAMINATION, PLEASE ALSO NOTE YOU CAN USE THE eCONSULT FACILITY , SEE BELOW.
NHS staff in GP practices across Newcastle are asking local people to be kind and remember that they are people too.
In recent months staff have been on the receiving end of increasing frustration from patients as the coronavirus pandemic has continued.
The Surgery will be closed on the following afternoons from 12 for staff training:
Wednesday 12th May 2021,Thursday 10th June 2021,Thursday 8th July 2021,Tuesday 14th September 2021,Wednesday 6th October 2021 ,Tuesday 23rd November 2021,Thursday 10th & March 2022
we will also be closed between12-1.30pm
Tuesday 8th June 2021, Tuesday 6th July 2021, Tuesdays 3rd August 2021, Tuesdays 5th October 2021, Tuesdays 2nd November 2021 & Tuesday 7th December 2021.
How patients can help the local NHS at this time
LINK SAVVY booklet is designed to support Young People aged 18-25yrs , who have or are at risk of developing mental health issues.
Everyday Asthma Care
Roseworth Surgery Asthma Information
Ear wax removal service
The DOH has recently clarified that providing a service for ear wax removal does not form part of the GP contract
In recognition of this and due to the high level of pressure on our services as a result of the COVID-19 pandemic we are therefore no longer in a position to provide this service
Newcastle Gateshead CCG has produced the following advice sheet for patients which we hope you will find helpful.
Ear wax removal service
The NHS have launched a new app that allows you access to your medical records, book appointments, register to be an organ donor, check your symptoms and order prescriptions.
Please follow the link below for further information!
SELF REFERRING SERVICES
Think Pharmacy First
Free treatment & advice by your local pharmacy, no appointment needed.
They can provide treatment for aches & pains, allergies, cold & Flu, Ear care, Eye care, Stomach aches & any skin or mouth problems.
Talking Helps Newcastle
Talking Helps Newcastle aims to help residents of Newcastle who may be experiencing mental health difficulties.
Are you feeling low? Anxious? Stressed? We can help.
TIMS is a joint Newcastle and Gateshead service which offers self-care and fast access to expert opinion, diagnosis and treatment of a variety of muscle, joint and soft tissue conditions and chronic pain,to self refer https://www.tims.nhs.uk/
Information NOW is the information website for adults, their families and carers in Newcastle. Helping you stay informed, make choices, plan ahead, be independent and have an excellent quality of life.
Same Day Urgent Appointments
Same day help for your poorly child If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy, or view it online below.
Extended Access Hub
We are now able to book our registered patients into extended access GP appointments. The GP Hub's are situated at: Molineux Street - Byker Newcastle Upon Tyne NE6 1SG,Ponteland Road Walk in Centre - Newcastle Upon Tyne NE5 3AE,,Westgate Road - Newcastle Upon Tyne NE4 6BE & Lemington Centre - Newcastle Upon Tyne NE15 8RZ. These appointments are with local GPs and are pre-booked for you (so no need to sit and wait).
The little orange book
Newcastle Gateshead Clinical Commisioning Group (NGCCG) have developed a 'Little Orange Book' aimed at providing support to parents of young children. The book covers common minor illness, treatment and also times to seek medical assistance. They are available upon request via the Health visitor or when attending for childhood immunisations. Please see the PDF version below should you wish to download a digital copy.
We are a Teaching Practice who teach stage 1, 2 ,4 & 5 Students. Every 6 month we have a rotation of GP Registrars and every 4 month we have 2 Foundation level 2 (F2) Doctors who have came here from Hospital posts to learn primary care. This is a huge benefit to our practice as it improves access & brings modern medicine, without them there would be no future.Teaching Certificate
Full coded records
All newly registered patients will be give full online access existing patients can request to have this service, if you are registered for online services you can log in, go into manage account & request full access, this sends a task to the Surgery who will grant access, if there are any problems you will be contacted, if you don't have log in details as a member of the Reception team.
SMS -mobile phone text
We often send SMS messages out to our patients informing them that they are due annual reviews. Not all reviews are to be booked in with the doctor, and some reviews can only be done by specific nurses. If you are messaged in regards to getting an annual review booked in, please call the surgery so our reception team can book you into the correct appointment with the correct Health Care Professional. Thank you!
IF ENGLISH IS NOT YOUR FIRST LANGUAGE PLEASE USE THE LINK BELOW TO DOCTORS OF THE WORLD WEBSITE WHERE THE LATEST NHS GUIDANCE HAS BEEN TRANSLATED INTO 60 DIFFERENT LANGUAGES: https://www.doctorsoftheworld.org.uk/coronavirus-information/
If you have been happy with the service provided at Roseworth surgery we would be grateful if you could leave a review on our NHS Choices page. To do this, please click here
(Site updated 07/05/2021)