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Practice Management

Mrs Christine Ramsey (f)

Christine

BA (Hons) - Practice Manager

Non clinical cancer champion for Roseworth Surgery

Christine works closely with GP partners and other health care professionals and has responsiblity for the business side of running and developing the Practice as well as day-to-day management.

Christine joined the Practice in February 2011, she has worked in the NHS for 8 years and her speciality is service improvement and delivering quality. She is keen to engage with patients and particularly welcomes feedback about the service we provide.

Christine can be contacted on 0191 2132392.

Mrs Denise Canham (f)

DeniseDenise has worked at Roseworth Surgery since 1998 she left in 2000 for 1 year and returned in 2001 as office coordinator, she moved upstairs as Administrator in 2010 and became Assistant Practice Manager in June 2018. She enjoys spending time with the family and loves her 2 dogs and cat.

Reception

Our reception team are your first port of call with our Practice and they will try and meet all of your requirements. The advice they give is on the instructions of the GPs. Similarly, any questions they ask are designed to try and give the patients the best possible service and information.

They are tasked with ensuring that you gain access to your doctor or relevant health care team member and, in addition, they also handle the large administrative workload which accompanies your treatment.

Miss Marie Arrowsmith

Marie

Marie previously worked at North East Primary Care Services for 24 years as a Patient Information Assistant then joined Roseworth Surgery in 2015 as a Receptionist. She enjoys socialising, baking and shopping.

Miss Lucy Shaw

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Lucy joined the surgery 2017 as an apprentice and was offered a full time position as receptionist in 2018 which she gladly accepted. She enjoys travelling and visiting friends and family in her spare time.

Lucy is the non clinical carers lead at Roseworth.

Mrs Fay Knowlden

FayFay joined Roseworth in June 2018 as a receptionist/administrator. She previously worked in a pharmaceutical role for Boots.

She has 2 sons and enjoys spending her time cooking, and with her family.

Miss Megan Ramsey (f)

meganMegan is currently studying her undergraduate degree in Sociology at Newcastle University and works part time here at Roseworth. She has been here since December 2018.

Her hobbies include spending time with friends and family and playing music.

Mrs Christina Crozier (f)

Christina has worked in accounts and sales administration for the last 14 years but has always wanted to work for the NHS and feels very privileged to be working alongside a great team. Her hobbies include enjoying long walks with her dog in the beautiful countryside, loves watching a movie and loves catching up with family and friends. Christina

Secretaries

Miss Lindy Gilmartin

LindyLindy previously worked in customer service roles and joined Roseworth Surgery in 2010 working as reception/administration. She took on the role as medical secretary full time in June 2018. She enjoys exercising, travel, shopping & family life.

Miss Kelly Cowan (f)

kellyKelly started at Roseworth in July 2018 as both reception staff, and relief secretary. She has a varied background in customer service. Her hobbies include spending time with her family and friends, eating out and travelling.

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