A very warm welcome to Roseworth Surgery!
Click here for SystmOne Online (for booking/cancelling appointment, ordering repeat medication, viewing your records & blood results)
PLEASE NOTE ALL GP APPOINTMENTS WILL BE BY TELEPHONE NOT FACE TO FACE. THE GP WILL CALL YOU AT THE TIME OF YOUR ALLOCATED SLOT PLEASE DO NOT COME TO THE SURGERY!!
STAY AT HOME, SAVE LIVES, PROTECT THE NHS
It is a requirement for patients to wear a face covering when entering the surgery. If you do have an appointment we would be grateful if you could come with your face covering on – covering your nose, mouth and chin. This can be in the form of a mask, scarf or handkerchief of any sort of fabric.
Do not leave your home if you have coronavirus symptoms
Do not leave your home if you have either:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss of, or change to, your sense of smell or taste
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do
Covid Study - see attached for details
We are focused on the restoration of routine chronic condition management and prevention wherever possible, including vaccination, screening and immunisation, contraception.
As a practice, we have put in additional measures to protect our patients during COVID-19. Please follow the rules and systems we have put in place in order to stay safe. Please come to this appointment alone wearing a face covering, one guardian/carer will be allowed to accompany someone if necessary. DO NOT ATTEND if you have any of the following symptoms; change in sense of taste or smell, temperature, sore throat, cough or runny nose and/or you have travelled abroad to any Countries outside of the Government travel corridors. Please attend your appointment at the correct time in order to maintain social distancing; do not arrive too early or too late. Thank you
Latest information as at 20.10.2020:-
Due to Covid, demand has been extremely high this flu season and, as a result, we have now used all of our allocated over 65 vaccines. We have placed an order for more and will be intouch with patients who did not get at our last clinic. If you are over 65 and would like but have not had a fFLU jab please ring the surgery and we will add you to our waiting list.
We have limited stock of the under 65 so please ring the surgery to book your appointemnt.
Who should get the flu vaccine?
This year the flu vaccine is being offered on the NHS to:
- adults 65 and over
- people with certain medical conditions (including children in at-risk groups from 6 months of age)
- pregnant women
- people living with someone who's at high risk from coronavirus (on the NHS shielded patient list)
- children aged 2 and 3 on 31 August 2020
- children in primary school
- children in year 7 (secondary school)
- frontline health or social care workers
Later in the year, the flu vaccine may be given to people aged 50 to 64. More information will be available later in the autumn.
However, if you're aged 50 to 64 and in an at-risk group, you should not delay having your flu vaccine.
How patients can help the local NHS at this time
Link Savvy Booklet
LINK SAVVY booklet is designed to support Young People aged 18-25yrs , who have or are at risk of developing mental health issues.
Everyday Asthma Care
Roseworth Surgery Asthma Information
Ear wax removal service
The DOH has recently clarified that providing a service for ear wax removal does not form part of the GP contract
In recognition of this and due to the high level of pressure on our services as a result of the COVID-19 pandemic we are therefore no longer in a position to provide this service
Newcastle Gateshead CCG has produced the following advice sheet for patients which we hope you will find helpful.
Ear wax removal service
The NHS have launched a new app that allows you access to your medical records, book appointments, register to be an organ donor, check your symptoms and order prescriptions.
Please follow the link below for further information!
SELF REFERRING SERVICES
Think Pharmacy First
Free treatment & advice by your local pharmacy, no appointment needed.
They can provide treatment for aches & pains, allergies, cold & Flu, Ear care, Eye care, Stomach aches & any skin or mouth problems.
Talking Helps Newcastle
Talking Helps Newcastle aims to help residents of Newcastle who may be experiencing mental health difficulties.
Are you feeling low? Anxious? Stressed? We can help.
Tyneside Integrated Musculoskeletal Services (TIMS)
TIMS is a joint Newcastle and Gateshead service which offers self-care and fast access to expert opinion, diagnosis and treatment of a variety of muscle, joint and soft tissue conditions and chronic pain,to self refer https://www.tims.nhs.uk/
SAME DAY URGENT APPOINTMENTS
Same day help for your poorly child If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy, or view it online below.
EXTENDED ACCESS HUB
We are now able to book our registered patients into extended access GP appointments. The GP Hub's are situated at:
Molineux Street - Byker Newcastle Upon Tyne NE6 1SG,Ponteland Road Walk in Centre - Newcastle Upon Tyne NE5 3AE,,Westgate Road - Newcastle Upon Tyne NE4 6BE &Lemington Centre - Newcastle Upon Tyne NE15 8RZ
These appointments are with local GPs and are pre-booked for you (so no need to sit and wait).
THE LITTLE ORANGE BOOK
Newcastle Gateshead Clinical Commisioning Group (NGCCG) have developed a 'Little Orange Book' aimed at providing support to parents of young children. The book covers common minor illness, treatment and also times to seek medical assistance. They are available upon request via the Health visitor or when attending for childhood immunisations. Please see the PDF version below should you wish to download a digital copy.
We are a Teaching Practice who teach stage 1, 2 ,4 & 5 Students. Every 6 month we have a rotation of GP Registrars and every 4 month we have 2 Foundation level 2 (F2) Doctors who have came here from Hospital posts to learn primary care. This is a huge benefit to our practice as it improves access & brings modern medicine, without them there would be no future.
FULL CODED RECORDS
All newly registered patients will be give full online access existing patients can request to have this service, if you are registered for online services you can log in, go into manage account & request full access, this sends a task to the Surgery who will grant access, if there are any problems you will be contacted, if you don't have log in details as a member of the Reception team.
SMS -MOBILE PHONE TEXT
We often send SMS messages out to our patients informing them that they are due annual reviews. Not all reviews are to be booked in with the doctor, and some reviews can only be done by specific nurses. If you are messaged in regards to getting an annual review booked in, please call the surgery so our reception team can book you into the correct appointment with the correct Health Care Professional. Thank you!
IF ENGLISH IS NOT YOUR FIRST LANGUAGE PLEASE USE THE LINK BELOW TO DOCTORS OF THE WORLD WEBSITE WHERE THE LATEST NHS GUIDANCE HAS BEEN TRANSLATED INTO 60 DIFFERENT LANGUAGES: https://www.doctorsoftheworld.org.uk/coronavirus-information/
If you have been happy with the service provided at Roseworth surgery we would be grateful if you could leave a review on our NHS Choices page. To do this, please click here
(Site updated 27/10/2020)