Year of Care
Year of Care aims to provide personalised care planning for people with long term conditions by working in partnership with patients and care professionals.
How this works in practice, the patients will come in for their long term condition review with one of the nursing team , they will have their bloods taken , these will be sent to the lab, the patient will have a care plan sent out in the post with all the blood results updated, if the blood results come back abnormal the patient will be invited back in to discuss at greater length with either the GP or nurse and a new care plan.
Cardiovascular Risks. (CVR risk)
We use a QRISK calculator, it calculates your 10 year risk of heart attach & stroke over the next 10 years. Should the result be more than 10%, patients will be asked if they would like to be prescribed a statin medication to help reduce the risk.
Lifestyle changes you could make to help reduce your CVR risk without medication include:
- Regular exercise, at least 150 minutes per week - A Balanced diet, at least 5 portions of fruit and vegetables a day - Quit smoking - Moderating the amount of alcohol you drink - Losing weight
Patient information Leaflet about Statin Medication
The Shingles jab, like the Pneumococcal is a one off injection. It does not guarantee that you will never get Shingles again, but it will reduce your chances of getting it. If you do contract shingles after having the jab, it is likely that the symptoms will be milder and the illness period shorter.
You are only eligible for a Shingles jab at a certain age. To check whether you are eligible, please ask the reception team.
If we do not have an appointment with the GP or Nurse that's suits you, we now can add you to the waiting list in case we have any cancellations.
Patient caller display
Please note we now have a patient caller display in both waiting rooms, your name will be displayed on the board and your name called out.
Music playing in the Waiting Room
We have had a few complaints about the type of music we play in the waiting room, please note we only play music in the main waiting room, the reason being consulting room 3 & 4 are not fully sound proofed. if you prefer no music then please sit in the small waiting area.
The telephone message has changed
Please note the telephone message has changed we will now ask patient why you want to see the GP, this is to help us eliminate patients having an appointment if its not needed, this increases our access for those patients who do need to see the GP.
We will also ask you to ring the surgery between 10am - 4 pm for test results and repeat medication requests, again this helps us free up the telephone lines at peak times for patients who need to book urgent appointments
Friends & Family feedback
We will ask you to fill in a form for feedback this is a Government initiative, so please be honest, this is not for registering any complaints if you are unhappy with any part of the service please ask to speak to the Practice Manager.
Roseworth surgery patient information.
The Department of Health has advised us that at the end of January they will begin extracting information on Fit Notes (formerly called Sick Notes) from patient medical records. This information will be anonymised so individuals will not be identified. The data is being collected on behalf of the Department for Work and Pensions to:
• Undertake research analysis to inform policy relating to employment and sickness absence, including evaluation of the Fit for Work programme
• Help identify geographic level differences in return to work so that national and local providers can respond to provide appropriate services.
The surgery has no power to prevent this data extraction which will be retrospective to December 2014 and will continue until August 2018. Individuals may, however, opt out by requesting an opt out form from reception, this will lead to a read code (XaZ89) being added to your notes to prevent extraction.
NAMED ACCOUNTABLE GP FOR ALL PATIENTS
Please click here to see more information about the above.