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Noticeboard

Please note the surgery will be closed between 12-130pm for in-house staff training on the following dates: 

Tuesday 16th January 2018

Tuesday 13th February 2018

Tuesday 13th March 2018

Tuesday 10th April 2018

Tuesday 15th May 2018

Tuesday 12th June 2018

Tuesday 10th July 2018

Tuesday 7th August 2018

Tuesday 4th September 2018

Tuesday 2nd October 2018

Tuesday 13th November 2018

Tuesday 11th December 2018 

If you require a DOCTOR URGENTLY between these times please telephone 07922 808 365 

The surgery will also be closed from 12.30pm for external staff training and will reopen the flowing morning at 8.30am on the following dates:

 

Wednesday 18th April 2018

Wednesday 17th October 2018

 

If you require a DOCTOR URGENTLY between these times please call the surgery number 0191 232 2392 for further details

Latest News


Shingles Jab.

The Shingles jab, like the Pneumococcal is a one off injection. It does not guarantee that you will never get Shingles again, but it will reduce your chances of getting it. If you do contract shingles after having the jab, it is likely that the symptoms will be milder and the illness period shorter.
You are only eligible for a Shingles jab at a certain age. To check whether you are eligible, please ask the reception team.

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Waiting List

If we do not have an appointment with the GP or Nurse that's suits you, we now can add you to the waiting list in case we have any cancellations.

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Patient caller display

Please note we now have a patient caller display in both waiting rooms, your name will be displayed on the board and your name called out.


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Music playing in the Waiting Room 

We have had a few complaints about the type of music we play in the waiting room, please note we only play music in the main waiting room, the reason being consulting room 3 & 4 are not fully sound proofed. if you prefer no music then please sit in the small waiting area.


The telephone message has changed

Please note the telephone message has changed we will now ask patient why you want to see the GP, this is to help us eliminate patients having an appointment if its not needed, this increases our access for those patients who do need to see the GP.

We will also ask you to ring the surgery between 10am - 4 pm for test results and repeat medication requests, again this helps us free up the telephone lines at peak times for patients who need to book urgent appointments


Friends & Family feedback

We will ask you to fill in a form for feedback this is a Government initiative, so please be honest, this is not for registering any complaints if you are unhappy with any part of the service please ask to speak to the Practice Manager. 


Roseworth surgery patient information.

The Department of Health has advised us that at the end of January they will begin extracting information on Fit Notes (formerly called Sick Notes) from patient medical records.  This information will be anonymised so individuals will not be identified.  The data is being collected on behalf of the Department for Work and Pensions to: 
• Undertake research analysis to inform policy relating to employment and sickness absence, including evaluation of the Fit for Work programme
• Help identify geographic level differences in return to work so that national and local providers can respond to provide appropriate services.
The surgery has no power to prevent this data extraction which will be retrospective to December 2014 and will continue until August 2018.  Individuals may, however, opt out by requesting an opt out form from reception, this will lead to a read code (XaZ89) being added to your notes to prevent extraction.

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NAMED ACCOUNTABLE GP FOR ALL PATIENTS

Please click here to see more information about the above.


 

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