Welcome to Roseworth Surgery
We would be grateful if you could leave a review on our NHS Choices page. To do this, please click here
Click here for SystmOne Online (for booking/cancelling appointment, ordering repeat medication, viewing your records & blood results)
Here at Roseworth Surgery we take pride in offering our patients high quality primary care in the heart of Gosforth. We are situated at the end of Gosforth High Street near the Town Moor, close to local shops, pharmacies and transportation links.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. Our online system allows you to do a lot of things from the comfort of your home such as order a repeat prescription, cancel an appointment, view your coded records and ask questions.
The Practice aims to provide high quality patient care, personal health care and family based medicine and health promotion in a profession but relaxed atmosphere, placing emphasis and focus on teamwork and in conjunction with other professionals.
Zero tolerance policy
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
GP extended access
We are now able to book our registered patients into extended access GP appointments. The GP Hub's are situated at:
- Molineux Street
- Ponteland Road Walk in Centre
- Westgate Road
The appointments are with local GPs and are pre-booked for you (so no need to sit and wait).
Ring your GP surgery
Monday – Friday 8am – 6pm.
Ring NHS 111
Between 6pm – 8am, and on weekends.
They will sign post you to the appropriate service or, where appropriate, book an appointment with a GP.
This could be a telephone assessment, a face-to-face appointment at a treatment centre or a home visit.
They may also book an appointment at your registered GP practice the next day if your condition is less serious
Patients who need to be seen urgently on the same day can access additional appointments at local treatment centre with a GP.
To book an appointment, telephone NHS 111 who will ask you a series of questions about your condition and, where appropriate, book you an appointment at your nearest treatment centre.
Primary Care Pressures
We are sure all our patients appreciate how busy the NHS is at this present time, with unprecedented patient demand across all primary care and hospital departments. We urge our patients to seek health care appropriately; this could be via our GPs or Nurse practitioner. However, can all patients please use our appointments in a sensible fashion. For minor ailments, coughs, colds etc please seek the advice of your local pharmacist.
NHS England is also encouraging people to ensure that their medication and first aid kits are well stocked and that repeat prescriptions are collected well before they run out. Anyone who needs medical advice or guidance can call NHS 111 where they will be directed to the right type of service including the out of hours’ doctor (GP) service.
Self Referring services are:
1. Think Pharmacy First
Free treatment & advice by your local pharmacy, no appointment needed.
They can provide treatment for aches & pains, allergies, cold & Flu, Ear care, Eye care, Stomach aches & any skin or mouth problems.
This service could be used instead of coming to the GP Surgery!!
Think Pharmacy First Info!
2. Talking Helps Newcastle
Talking Helps Newcastle aims to help residents of Newcastle who may be experiencing mental health difficulties.
Are you feeling low? Anxious? Stressed? We can help.
to self refer click on link https://www.talkinghelpsnewcastle.org/self-referral/
3.Tyneside Integrated Musculoskeletal Services (TIMS)
TIMS is a joint Newcastle and Gateshead service which offers self-care and fast access to expert opinion, diagnosis and treatment of a variety of muscle, joint and soft tissue conditions and chronic pain.
to self refer https://www.tims.nhs.uk/
Same day urgent appointments & minor injuries
Same day help for your poorly child If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy, or view it online below.
The Little Orange Book
Newcastle Gateshead Clinical Commisioning Group (NGCCG) have developed a 'Little Orange Book' aimed at providing support to parents of young children. The book covers common minor illness, treatment and also times to seek medical assistance. They are available upon request via the Health visitor or when attending for childhood immunisations. Please see the PDF version below should you wish to download a digital copy.
We are a Teaching Practice who teach stage 1, 2 ,4 & 5 Students. Every 6 month we have a rotation of GP Registrars and every 4 month we have 2 Foundation level 2 (F2) Doctors who have came here from Hospital posts to learn primary care. This is a huge benefit to our practice as it improves access & brings modern medicine, without them there would be no future GP's.
Abdominal Aortic Aneurysm (AAA) Screening
A free NHS check for men aged 65 and over for further information click on the links below.
Detailed Coded Record Access (DCRA)
We are now able to offer our patients access to their 'coded data' within their medical records as well as the availability to book appointments and request repeat medication. The coded data includes immunisations, problems, referrals, procedure codes and other useful information. You can request this service online (if you are registered for online services already) by logging in, go into manage account & request detail coded record, this sends a task to the Surgery who will grant access, if there are any problems you will be contacted.
Cardiovascular Risks. (CVR risk)
We use a QRISK calculator, it calculates your 10 year risk of heart attach & stroke over the next 10 years. Should the result be more than 10%, patients will be asked if they would like to be prescribed a statin medication to help reduce the risk.
Lifestyle changes you could make to help reduce your CVR risk without medication include:
- Regular exercise, at least 150 minutes per week
- A Balanced diet, at least 5 portions of fruit and vegetables a day
- Quit smoking
- Moderating the amount of alcohol you drink
- Losing weight
Patient information Leaflet about Statin Medication
Confidentiality & Data Protection
The Practice fully abides by the General Medical Council on confidentiality and principles of the Data Protection act, please read on...
Year of Care
Year of Care aims to provide personalised care planning for people with long term conditions by working in partnership with patients and care professionals.
How this works in practice, the patients will come in for their long term condition review with one of the nursing team , they will have their bloods taken , these will be sent to the lab, the patient will have a care plan sent out in the post with all the blood results updated, if the blood results come back abnormal the patient will be invited back in to discuss at greater length with either the GP or nurse and a new care plan.
(Site updated 15/02/2019)